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About Us

An Ethically Driven Company
We are passionate about social responsibility and work relentlessly to make a positive difference. Britannia Rose and its subsidiaries are committed to the highest ethical standards in the way in which we engage with each other, our customers, staff and suppliers. Our reputation is founded on our achievement of these high standards.

A large portion of our profits go towards supporting over 18,000 UK charities via free systems and platforms we provide including TotalGiving™. To date we have helped raise over £50 million for UK Charities.

We are also extremely passionate about saving our environment. Our packaging is sourced from the only integrated provider to pledge zero waste. We also only use carbon neutral delivery companies.
Who Do We Support?
Our products are all made in the UK by UK workers. We do not compromise on that, we have a large network of local and national businesses that we work with and support.

We operate from workrooms totalling over 25,000 sq. ft
Highest Quality Fabrics & Materials
We offer only the finest hand selected collections from leading British fabric manufacturers for your made to measure items. Our fabrics are also clearly labelled with accurate composition information so you can be 100% sure on what you are ordering. It is so important to us that the quality is of the highest standard possible. We want you to enjoy each and every item from us for years to come. So, we work relentlessly to do that.
10 Year Guarantee
We take great pride in the work we do and understand that by choosing made to measure you expect quality that be enjoyed for many years to come. We are so confident that you will be delighted with our craftsmanship, that we offer you a 10-year manufacturing guarantee on all made to measure items. Please note, the 10-year guarantee is not included with our made to measure dog bed range.
Safe & Secure Online Shopping
The security of our customers is one of our highest priorities. Our website uses industry standard SSL encryption technology, and our payment is processed through PCI-certified auditors who are certified to PCI Service Provider Level 1. This is the most stringent level of certification available. meaning you can shop in confidence knowing your personal information is safe. We also guarantee NEVER to share any of your information with a third party.
Lowest Prices Guaranteed
As we are an exclusively online marketplace, we are able to offer you the lowest prices online. Our prices are constantly checked within the market to ensure we always offer the best value for money possible.
Fabric Sample Service
As screens vary in contrast and colour, we offer a fabric sample service for only £1.99 per sample with free postage in order to get a clearer idea of how the fabric looks and feels.
Cooling-off Period
We understand that purchasing made to measure items is a big decision. This is why we provide you with a cooling-off period should you change your mind. You can cancel for a full refund up to 48 hours after placing your order when selecting our standard delivery option (24 hours when selecting our Express delivery service). Please note, on select merchants offering delivery in less than 7 days, there is no cooling-off period.
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